How RSS will usher in a new era of
quality content
Ever try to unsubscribe from an email
newsletter?
It's not always the easiest thing to do.
First, you have to find the
mechanism for unsubscribing (this may be a link or a form, which is
not always easily found)
You may have to enter a password to
complete the unsubscribe process
The unsubscribe process may not work
due to technical difficulties
Unsubscribing from a newsletter
doesn't guarantee the emails will stop
Let me quickly share a awful personal
experience with you about unsubscribing from a newsletter I no longer
wanted to receive because I was receiving 3 or 4 messages a day from
them (way too much).
Amazingly, I was able to fairly easily
find the unsubscribe form. After finding it, I took the steps to
unsubscribe. My unsubscription was confirmed.
The next day, I checked my inbox, and
there were 4 messages from them. The next, same thing.
So, I went back and unsubscribed again.
The next day, 3-4 more messages from them.
I decided to contact support to share
with them my unsubscribe challenge and my intense desire for them to
take care of it manually if necessary. I never heard from them.
I wrote them again, really angry at this
point, demanding that they address my concern. Once again, I never heard
from them.
So, in a flash of brilliance, I decided
to set up Outlook to automatically forward all the emails I received
from them, right back to their customer support email address.
Within 24 hours, the madness was over,
but talk about a major
hassle.
If I wasn't such a stubborn guy, I
probably would have let them win (allowed them to continue to send 3-4
messages to my inbox a day).
This whole 'way to much work' process of
unsubscribing has created some fairly arrogant email publishers who
regularly provide little value in their newsletters to you (they're
nothing more than product pitch-fest's), because they know that most of
us are lazy, and will just continue to glance at their content on
occasion because we don't want to hassle with unsubscribing.
In the RSS era, the approach of providing
more selling and less (or no) value will soon be the quick road to
failure.
Why?
Because unsubscribing to RSS
content is simply a matter of clicking an RSS feed's name, and pressing
the Delete button! No
hassles, technical difficulties, or problems!
If you don't provide quality value,
peoples' interest in your newsletter/RSS feed will wane, and you'll be
sent packing with the click of a button.
This can't happen too soon either,
because I've really grown tired of newsletters that promise the world
for subscribing, only to turn into nothing more than an email-based
infomercial.
Yes, marketing within the newsletter is
fine, but not when that's all you do, know what I mean?
Anyway, with the ease of unsubscribing to
an RSS feed, there's a much greater accountability for producing
something useful. Being a stickler for quality, I'm really happy about
this.